INTRODUCTION
Welcome to Cyor Studios. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and share your information. This Policy applies when downloading, accessing, or using Cyor Studios’ games and services, whether through computers, mobile devices, our website www.cyorstudios.com, or any other platform. It includes, but is not limited to, marketing and advertising activities, collaborations with influencers, customer service, and any other service we provide in connection with our games or website.
CONSENT
By downloading, accessing, or playing our games, or interacting with our services, you consent to the collection and use of your information as outlined in this Privacy Policy. This includes the use of your data for targeted advertising by Cyor Studios and our advertising partners, as detailed in the Marketing and Advertising section. In that section, you will also find how to accept or refuse the use of your personal information for these purposes. If you prefer not to provide us with this information, or you disagree with its use as described here, we ask that you do not use our games or services.
Modifications
We reserve the right to modify this Privacy Policy. We recommend that you review it regularly to be aware of any changes. Your continued use of our services following the posting of changes constitutes your acceptance of such modifications.
How We Collect and Use Information
When you play our games or use our services, we collect information about you. This information primarily comes from you or your device, including details about the device type, country, region, and your gaming habits. We use this data to provide you with our games and services, optimize your experience, prevent fraud, customize offers, and verify purchases. Additionally, this information serves us for marketing and advertising purposes. We collect information when you interact with our games, websites, advertising, and other services. This includes how and when you play, the devices you use, and the data you provide when creating an account or connecting to social networks through our services. We also obtain information from advertising platforms, partners, and third parties, including data about your purchases and interests.
Depending on your interaction with our services, we may collect different types of information, such as your interactions with our games and services, the information you provide when completing forms or surveys, your email address, your location, and more. Furthermore, we collect data through cookies and other similar technologies. We use your information to offer you our games and services, verify purchases, optimize your experience, for marketing and advertising, and to comply with applicable laws. We also share your information with other publishers who help us provide our games and services. We analyze and use the data anonymously or in aggregate to improve our products and services. Our services may include chat features, customer support, analysis and research, social and community interactions, and participation in promotions and competitions. We take measures to prevent deception, crime, toxic and abusive behaviors, and fraud. When visiting our websites, we collect information about your use and interaction with them. We use this information to operate and optimize the websites, for marketing and promotional purposes, and to research and analyze how our services are used. In summary, we collect and use your information to provide you with an optimized, safe, and personalized experience while playing our games and using our services, always in accordance with our privacy policy and applicable legislation.
Marketing
Unless you indicate otherwise in your preferences, as detailed below, Cyor Studios and its associates will use the information collected about you to send you marketing communications related to other Games and Services we offer, based on your interests. This may include, for example, sending emails, posting advertisements within our Services, or placing ads on third-party websites, applications, and internet-connected devices. We will use the information we hold about you to promote our Games and other Services, as well as those of companies affiliated with Cyor Studios in various ways, including but not limited to:
- Advertising on third-party websites, applications, and internet-connected devices.
- Presenting you with promotions for other games from Cyor Studios or affiliated companies while you play.
- Sending you marketing materials by email. We commit to respecting your preferences and offer you the ability to manage your consent through the options available in your account, ensuring that the communication you receive is relevant and of interest to you.
What Information Do We Use for Marketing?
Our goal is to ensure that the advertising you see is relevant to you. For this, we use information such as:
- Advertising identifiers and data collected from your devices. For more details, see our section on Advertising Identifiers, cookies, and similar technologies.
- Information about your interaction with our games and services, including the games you play.
- Demographic data such as age, gender, and geographic location.
- Information acquired through business partners or third parties, provided there is consent or a legal basis for sharing such information with us.
Business Partners
For the promotion of our games on external platforms, we collaborate with a number of business partners. We may share information collected about you with these partners to enhance the effectiveness of our advertising campaigns. These partners combine the information provided by us with what they have collected about you on other services, using this data to personalize the advertising that may interest you the most.
By accepting our Privacy Policy and continuing to use our games, you consent to our business partners using your information for the purposes of targeted advertising, unless you opt out of this option. This Policy does not cover the data collection by these partners, so we recommend reviewing their privacy policies for more information.
Your Rights
You have certain rights regarding your personal information and how we handle it. You can exercise these rights at any time by contacting us using any of the methods set out in the Contact section later on.
These rights include:
Right of Access: You have the right to know what information we hold about you and, in some cases, to have that information sent to you. If you wish to exercise this right, please contact us. We reserve the right to request reasonable proof to verify your identity before providing any information. Please note that we may not be able to provide all the information you request if, for example, the information includes personal information about a third party. If we cannot provide the information you have requested, we will do our best to explain why.
Right to Correct Personal Information: We strive to ensure the information we hold about you is accurate and up to date. If you notice that the information we have about you is incorrect, please contact us here, and we will correct it as soon as possible.
Right to Erasure: You have the right to have us delete some of the personal information we hold about you. If you wish us to delete information about you, please contact us via email at admin@cyorstudios.com. Please note that to process your request, you must delete our Games from your mobile devices and clear our cookies from any device where you have played our Games in a web browser. When deleting your personal information, some or all of that information may be retained for other purposes, for example, to maintain financial records, protect or enforce legal rights, maintain marketing suppression lists, or for technical reasons. We may also keep your information anonymously. In some cases, personal information about you that is visible through the Game, such as username, avatar, high scores, and any chat messages, may be stored on other players’ devices’ cache, in which case we may not be able to delete or update that information from such devices, for example, if that device is not connected to a wifi network.
Account Deactivation: If you have created an account with us, you may ask us to deactivate it by contacting us using the information below. We may ask for additional information before we can deactivate your account, for example, information about your mobile device. Other steps you must take if you wish to fully deactivate your account include unlinking your Facebook account from our mobile Games and deleting our Games from your mobile devices. Please note that if you fully deactivate your account, all your progression in our Games and any unused virtual items, such as coins or power-ups, will be lost and we will not be able to restore them in the future.
Minors
This Minor Use Policy is designed to inform you about our practices regarding the collection, use, and disclosure of personal information from minors, as well as the applicable age restrictions for the use of our games and services.
Minimum Required Age
Access to and use of our games and services are age-restricted, based on the geographical location of the user. These restrictions are in place to comply with local laws and protect the privacy of minors. The minimum age required to access our games and services varies by country, as detailed below: The following table shows the age you must be to play our Games and use our Services, depending on the country in which you are located while using our Games and Services. Our Games are intended for adults, so we intentionally do not collect or wish to collect information about minors. You must refrain from playing our Games and using our Services if you do not meet the set age.
Commitment to Minors’ Privacy
We are committed to protecting the privacy of minors. We do not intentionally collect personal information from children under the minimum age set for each country, nor from minors under 16 years of age in California. We also do not target interest-based advertising to minors under the established ages.
Collection and Use of Information
We do not intentionally collect personal information from minors who are below the required minimum age. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information from our records as soon as possible. If you believe that we have collected information from a minor below the set minimum age, please contact us at admin@cyorstudios.com. We are committed to working with parents and guardians to protect the privacy of minors.
Updates to Our Minor Use Policy
This policy may be updated periodically to reflect changes in our practices regarding minor information or changes in applicable legislation. We invite you to review this page frequently to get the latest information on our privacy practices.
Overview
This Privacy Policy outlines how Cyor Studios handles and protects the personal information of its users in the context of its video game development and application services. We address key aspects such as:
- Information Sharing: We share information with entities within the Cyor Studios group for business purposes; collaborators and licensees who help us offer our products and services; with your consent; when necessary to provide our services; to comply with legal obligations; to protect rights or safety; and in contexts of corporate restructuring. Information may also be shared with service providers under necessary conditions.
- Security: We implement technical and organizational measures to protect your information against unauthorized access and other risks. Although we strive to ensure the protection of your information, total security on the Internet cannot be guaranteed.
- Legal Bases for Processing: We process your personal information based on the need to execute contracts, legitimate interests, your consent, and legal obligations. This includes using your information to offer and improve our games and services, marketing, and to comply with legal requirements.
- Data Retention: We retain your information as long as your account is active or as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce agreements.
- Changes to the Privacy Policy: Cyor Studios may update this policy occasionally. It is recommended to review this page periodically to be informed about how we protect your personal information.
Contact
If you have any questions about this Privacy Policy, please do not hesitate to contact us through our website.